End User Terms

Last updated: March 2026

  1. These End User Terms apply to your use of the software services (Services) provided by Decentriq AG (Decentriq).
  2. Customer assigned to you or authorized a third party (typically, your employer) to assign to you – as an end user of the Services – certain permissions with respect to its use of the Services. Your use of the Services is subject to the Agreement and shall not establish a direct contractual relationship between you and Decentriq. Customer shall, therefore, be solely responsible for your use of the Services under the Agreement.
  3. Customer or a third party authorized by Customer solely determines your permissions with respect to your use of the Services. If you have reason to believe that the permissions assigned to you are wrong or inappropriate – in particular, if you have access to data that you think you should not – you shall immediately inform Customer or, as the case may be, the third party that assigned such permissions to you.
  4. Customer or a third party authorized by Customer solely determines your permissions with respect to your use of the Services. If you have reason to believe that the permissions assigned to you are wrong or inappropriate – in particular, if you have access to data that you think you should not – you shall immediately inform Customer or, as the case may be, the third party that assigned such permissions to you.
  5. You shall use the Services strictly in compliance with the Agreement, Customer’s instructions and applicable law. In particular, you shall not:
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    i. commit or encourage fraudulent or other illegal activities in violation of any applicable law, regulation, legal agreement or Decentriq’s published policies;
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    ii.  infringe or misappropriate any copyright, trademark or other intellectual property, proprietary right, license right, or legal content protections;

    iii. provision to the Services any data that you know or have reason to believe to be incorrect, inaccurate or otherwise misleading and/or infringing any rights of any third party; and

    If – in your opinion – any instructions issued to you on your use of the Services conflict with applicable law and/or any of points i. – iv. above, you shall immediately inform and consult with Customer or, as the case may be, the third party that issued such instructions to you.
  6. You shall only use your own personal user credentials to access and use the Services. You shall not share your personal user credentials with anyone else. If your user credentials have been corrupted – or if you have reason to believe so – you shall immediately inform Customer or, as the case may be, the third party that assigned any permissions for the use of the Services to you.
  7. You shall not disable, interfere with, abuse, disrupt, intercept, circumvent or otherwise violate the security of the Services, or access or probe any network, computer or communications system, software application, or network or computing device systems provided or relied upon by Decentriq for the provision of the Services without authorization, including but not limited to breaches, vulnerability scans or penetration testing.
  8. For the purposes of your end user account and/or your permissions to use the Services, Customer or a third party authorized by Customer provided Decentriq with certain personal information about you, in particular, your e-mail address. Further, Decentriq may process data related to your use of the Services, such as logs and usage metrics, that may be directly or indirectly related to you. Decentriq will process such personal information in compliance with applicable Swiss data protection laws and exclusively for the purposes of providing the Services to Customer and, as the case may be, third parties collaborating with Customer through the Services in a secure manner. For further information on Decentriq’s processing of your personal information, please refer to Decentriq’s Privacy Policy.
  9. If you are using the Services to process personal data (as defined under applicable data protection laws) and if the company or organization on behalf of which you are using the Services is deemed a controller or acting as a processor on behalf of a controller for such processing of personal data (as defined under applicable data protection laws), such processing shall be governed by appropriate data processing terms (i.e. a Data Processing Agreement or DPA). Therefore, unless your company or organization has formally entered into a data processing agreement with Decentriq, in which case the terms of such agreement shall exclusively govern any processing of personal data by Decentriq, you hereby expressly accept and agree to the terms of the Decentriq Data Processing Agreement on behalf of your company or organization. The Decentriq Data Processing Agreement is based on the Standard Contractual Clauses for Controllers and Processors in the EU/EEA issued by the EU Commission. If your company or organization requires a formally executed copy of the DPA, please get in touch.
  10. This Clause j. shall only apply, where you have been invited directly by Decentriq to test the Services on behalf of your company or organization and where there is no formal agreement governing the provision of the Services. In such case,
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    i. any references to Customer in these End User Terms shall be interpreted as references to your company or organization;

    ii. the provision of the Services shall be solely governed by these End User Terms, including, in particular, this Clause j.;

    iii. you hereby represent and warrant that you are duly authorized by your company or organization to test the Services on its behalf under these End User Terms;

    iv. you shall use the Services for testing purposes only;

    v. the Services are provided AS IS with no warranty of any kind and Decentriq excludes any liability to the widest extent permitted under applicable law;

    vi. your company or organization and you shall, jointly and severally, defend and indemnify Decentriq in full against all claims, losses and/or damages of any kind(including legal and attorneys’ fees) arising from your use of the Services. Your use of the Services under this Clause j. shall be governed exclusively by the substantive laws of Switzerland, at the exclusion of any conflict of laws provisions, and any dispute related thereto shall be subject to the exclusive jurisdiction of the competent courts at Zurich, Switzerland.
  11. In case of any questions or concerns related to the Services you may always reach out to support@decentriq.com.

Change log:

Version: 1.0
Date: October 8, 2024
Changes: N/A
Comments: None

Version: 2.0
Date: March 13, 2026
Changes: Change definition of “Services” from “data analytics service” to “software services” and minor updates.
Comments: Update and re-alignment with changes in the Decentriq offering, in particular, launch of the Collaborative Audience Platform.